Excluded Services
Anal Glands & Ear Hair
Anal Gland Expression and Ear Hair Plucking will only be provided with a written recommendation from your veterinarian and a signed release of liability form at the discretion of your groomer. Whether or not these services fall under Veterinary or Grooming jurisdiction is a legal gray area and has been hotly debated within the Pet Industry and Law which is why we have prerequisites to providing these services.
External Anal Gland Expression can cause tissue damage and make pets dependent on manual expression. Healthy pets do not need help expressing their glands. If a pet needs help then it needs to see a veterinarian. The veterinarian can determine whether continued maintenance can be performed by your groomer.
Ear Hair Plucking in pets with overgrowth can mitigate the frequent occurance of ear infections by increasing air flow and releasing trapped wax and debris. This is not recommended for pets with little ear hair growth and healthy ears as it can cause more irritation than it prevents.
Teethbrushing
Teethbrushing is not offered as a standard paid service. The results of one toothbrushing every month or two is negligible. Teeth should be maintained regularly at home to accomplish any results.
We will however brush the teeth if the client provides their pet's toothpaste and toothbrush from home for their grooming appointment, at no charge, provided the pet is cooperative. Please inform us or add a note to online booking that you would like teethbrushing.
Flea & Tick Bath
Please seek advice and treatment from your veterinarian. To mitigate the risk of infestation clients are highly encouraged to have their pets on a regular flea and tick preventative.
This business is a luxury mobile service with a small workspace that caters to clients on a maintenance schedule. Encountering a pet with a flea infestation in our van would require mandatory down time to treat the van and rescheduling of that days appointments in order to prevent the spread to other clients. This would not be considerate to our other clients or cost effective for our business model.
Pets on our schedule found to have a flea infestation may be subject to an additional fee.
De-Skunking
We do not offer this service due to the shear staying power of Skunk anal gland secretions. It would require too much downtime to rid the van of the smell. Fortunately for us, due to the nature of mobile grooming appointments and the nature of when skunking happens, this is rarely an issue that would fall under our jurisdiction anyway.
Please enjoy this comprehensive article of how to deal with this at home: